About Us

The Veterinary Emergency Clinic and Referral Centre (VEC) is located in the heart of downtown Toronto at 920 Yonge St. The clinic provides emergency and critical care services 24 hours a day, 7 days a week, including holidays. Specialty services in Internal Medicine, Oncology, Surgery, Neurology/Neurosurgery, Dentistry, Dermatology/Allergy, Ophthalmology, Cardiology, and Anesthesia are available by referral.

Onsite parking is available, as well the VEC is located in close proximity to the Bloor and Rosedale subway stations, offering easy access via the TTC.

The Veterinary Emergency Clinic has been in operation since 1974, working in conjunction with your veterinarian.

Relationships with Referring Veterinarians

The Veterinary Emergency Clinic is not a traditional veterinary practice. The VEC offers 24/7/365 Emergency and Critical Care and offers specialty services by referral from a primary care veterinarian. Therefore the VEC does not perform general or routine services such as vaccinations, spays or neuters, boarding or grooming.

The VEC staff maintains a high level of communication with the referring veterinarian as well as the client. Upon discharge from the hospital all medical records and recommendations associated with the case are promptly forwarded to the primary care clinician enabling effective and accurate follow-up patient care.

Client Communication

As a concerned pet owner it is understandable that clients may have questions about what is happening with their animal, and what the immediate and long range plans for treatment are. The VEC staff are available to address these concerns, as well as to provide status updates, day and night.

It is recommended that pet owners familiarize themselves with the location of the VEC hospital so that, in the event of an emergency, their pet can be delivered to the facility in a timely manner, saving precious moments that could be critical to a successful prognosis.

The Veterinary Emergency Clinic practices triage, which is the practice of prioritizing emergency cases relative to the level of severity. Upon presentation to the hospital each patient’s situation is evaluated, and the priority sequence established, in order to ensure the most timely and appropriate care.

Featured Team Member

At the VEC we are very fortunate to have so many incredible staff members who are dedicated to their patients, clients and the team here at the clinic. Every 3-4 weeks we will feature one of these amazing people here and on our Facebook page so we can all get to know them better!

Charlee P. – RVT

Nick Name: Charles

What pets do you have?

Rory (Domestic Medium Hair) – Used to be called Neil, but doesn’t like to talk about it.

Ebon (Chihuahua/Shih Tzu mix) – Wants everyone to know that he is in fact a good boy.

Why do you love what you do?

I’ve wanted to take care of animals for as long as I can remember. Pets can’t tell you how they feel and I love being the one to help not only them but others understand them a little bit better. It may have its downs and be tough at times, but I can honestly say I am in the industry I should be and my family can agree!

Hobbies and special talents:

My dad used to take me hiking on nature trails as a kid and it has become a favourite of mine. I love playing video games in my spare time and cooking because food is great for the soul. I have to say my special talent would be piano playing because I catch on quite quickly and use it as my personal therapy.

What is something most people don’t know about you?

I own two donkeys and used to have a pet rooster that would come inside and watch movies with me because I believed he deserved to know the wonder of the Lord of the Rings.