About Us

The Veterinary Emergency Clinic and Referral Centre (VEC) is located in the heart of downtown Toronto at 920 Yonge St. The clinic provides emergency and critical care services 24 hours a day, 7 days a week, including holidays. Specialty services in Internal Medicine, Oncology, Surgery, Neurology/Neurosurgery, Dentistry, Dermatology/Allergy, Ophthalmology, Cardiology, and Anesthesia are available by referral.

Onsite parking is available, as well the VEC is located in close proximity to the Bloor and Rosedale subway stations, offering easy access via the TTC.

The Veterinary Emergency Clinic has been in operation since 1974, working in conjunction with your veterinarian.

Relationships with Referring Veterinarians

The Veterinary Emergency Clinic is not a traditional veterinary practice. The VEC offers 24/7/365 Emergency and Critical Care and offers specialty services by referral from a primary care veterinarian. Therefore the VEC does not perform general or routine services such as vaccinations, spays or neuters, boarding or grooming.

The VEC staff maintains a high level of communication with the referring veterinarian as well as the client. Upon discharge from the hospital all medical records and recommendations associated with the case are promptly forwarded to the primary care clinician enabling effective and accurate follow-up patient care.

Client Communication

As a concerned pet owner it is understandable that clients may have questions about what is happening with their animal, and what the immediate and long range plans for treatment are. The VEC staff are available to address these concerns, as well as to provide status updates, day and night.

It is recommended that pet owners familiarize themselves with the location of the VEC hospital so that, in the event of an emergency, their pet can be delivered to the facility in a timely manner, saving precious moments that could be critical to a successful prognosis.

The Veterinary Emergency Clinic practices triage, which is the practice of prioritizing emergency cases relative to the level of severity. Upon presentation to the hospital each patient’s situation is evaluated, and the priority sequence established, in order to ensure the most timely and appropriate care.

Featured Team Member

Here at the VEC we are so fortunate to have so many incredible staff members who are dedicated to their patients, clients and the team here at the clinic. Here we will showcase these amazing people and plan to post a “featured employee” every 3-4 weeks!

Cassandra – Veterinary Technician

Nick Name: Cass, Cassie

What pets do you have?

Mayah (DLH) and Bagheera (DSH )

Why do you love what you do?

Since I was a child, I have always had a passion and affection for animals, not only small, but large too. I got my first pet when I was about 4 years old. My love for animals not only grew, but so did my heart. There is not a word strong enough for the love I have for animals.  I enjoy their loyalty, companionship and everything else they bring to my life. I got my first animal job when I was in high school and it is the  only life I know.  I love being a veterinary technician in every aspect. I love the medicine, anesthesia, all the interesting cases, caring for the animals, fast pace of emergency and ophthalmology departments, and all the great things that I get to do on a day-to-day basis. My most desired part about it is that I get to help save lives. How incredible is that? The feeling I get when I know that I assisted in that is one of the greatest feelings.

Hobbies and special talents:

I really enjoy being outdoors and adventuring, traveling, watching or playing soccer and spending time with my family, friends and significant other

What is something most people don’t know about you?

I played all-star and rep soccer for 13 years!! I really miss it, and wish I had more time to play.