The Veterinary Emergency Clinic and Referral Centre is committed to being the centre of excellence in patient care and client relations.  We would greatly appreciate your taking the time to fill out the following survey. Click here for the  Accessibility for Ontarians with Disabilities Act (AODA) Feedback Form

    Name (Optional):


    Pet’s Name (Optional):

    Date & Time Visit:

    What was the reason for your visit to the VEC?

    Which Doctor(s) did you see?

    (check all that apply):

    I was warmly greeted by reception when I arrived:

    My veterinarian answered all my questions clearly

    The hospital staff really cared about my pet

    The hospital was clean

    I will recommend this hospital to others

    Please rate the overall quality of your experience with us:

    Using a Scale from 1 to 5 (1= unacceptable; 5= excellent)


    Nursing Staff:

    Animal Care Staff:

    Reception Staff:

    Patient Care:

    Hospital Facility:

    Client Accessibility
    Were our services provided to you in a way that was accessible to you?

    Is there anything that VEC could do to make it easier for you to access our services?

    Additional Comments: